gardenUP

Legal

Privacy Policy

Last updated: January 2025

GardenUP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, and contact information you voluntarily provide when signing up for our services or contacting us.
  • Usage Data: Information about your interactions with our website, including pages visited, time spent, and referring URLs.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies: Small data files stored on your device to enhance your experience.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Communicate with you about updates, promotions, and customer service
  • Process transactions and send related information
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues or fraud

Massachusetts Residents

If you are a Massachusetts resident, you have specific rights under Massachusetts General Laws Chapter 93A and the Massachusetts Data Breach Notification Law (M.G.L. c. 93H). These include:

  • The right to know what personal information we collect about you
  • The right to request deletion of your personal information
  • The right to be notified in the event of a data breach affecting your personal information
  • Protection against unfair or deceptive practices in commerce

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our website and services
  • Business partners with your explicit consent
  • Law enforcement or government agencies when required by law
  • Successors in the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

GardenUP

Email: privacy@gardenup.com

Massachusetts, United States